Our stay at the Park Hyatt Siem Reap was one of the best hotel experiences we have had while traveling. After booking the hotel online through Agoda, we realized our flight arrived in Siem Reap around 9am and the check in time wasn’t until 2pm. It only took a short email via e-concierge and we were able to have an early check in time when we arrived.
From the airport, our tuk tuk driver dropped us off at the side entrance of the hotel. Initially, I was a little skeptical of a high-end hotel being on the corner of one of the busiest intersections in town. Walking through the entrance of the Park Hyatt, we stepped into another world. The loud, busy, dusty streets of Siem Reap disappeared and we were engulfed in pure luxury.
After giving our name to reception we were informed we had been upgraded to a suite. Then, we were escorted to the “Living Room” to relax and enjoy a welcome drink. We were given a menu to choose a signature drink and with the heat in Cambodia, I chose the strawberry lemonade. There were actually muddled strawberries in it, so refreshing and delicious! The atmosphere in the living room was so comfortable and welcoming; we took our time and enjoyed the surroundings. Our suite had been ready for quite a while by this point, so the friendly staff came to check on us just to make sure we didn’t need anything further.
While chatting with the staff, we told him about our plans for the two days we would be staying and where we were headed next. Within the next ten minutes, he had our tour guide and transportation booked for Angkor Wat the next day as well as our transportation to Thailand two days later. Having researched the cost of both of these services beforehand, we were very happy with the prices he quoted us, especially because we didn’t have to do a thing.
After finishing our drinks, we headed upstairs to check out our suite. The suite was huge and decorated beautifully! There was a powder room as well as a full lavish bathroom with a television over the bathtub. The sitting room was comfortable and inviting. We also had a minibar room with a Nespresso machine and complimentary snacks. The bed was enormous and so comfortable that we had the best night’s sleep ever.
We decided to see Angkor Wat at sunrise so we had a departure time of 5:30am from the hotel. Luckily, the Park Hyatt staff was so thoughtful that they had already given the tuk tuk driver hotel umbrellas for us to use throughout the day, which were definitely needed that morning! After a very long day of exploring temples in the rain and then in the boiling sun, we came back to the oasis of the Park Hyatt. With its location right in the middle of town and only 10-15 minutes from the airport and Angkor Wat, we were able to embrace all of Siem Reap as well as escape it at our discretion.
We had a short nap after the temples and woke to heavy rain and flooded streets. It was really neat to watch the flood from our window overlooking the town, but we were hungry and wanted to explore the town. The rain eventually stopped and we decided to curb our hunger by enjoying the home-made ice cream from the Glasshouse Deli-Patisserie while waiting for the flood to subside.
The next morning before departing for our 10 hour bus ride to Thailand, we decided to have a nice breakfast in the hotel restaurant. Between the atmosphere of the courtyard, the impeccable service and the delightful food, we did not want to leave the Park Hyatt.
Our overall experience at the Park Hyatt was a very memorable one for so many reasons. Staying at this luxury hotel in the middle of Siem Reap, we felt like royalty. We both agree that the hotel and its staff had gone above and beyond our expectations and left nothing to be desired.